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Terms & Conditions

Effective Date: July 2025

Last Updated: July 2026

A legal disclaimer

Welcome to Heal at Home Acupuncture. By accessing our website, booking a consultation, or receiving in-home care services, you agree to comply with and be bound by the following Terms & Conditions.

1. Service Model & Onboarding

  • Mobile Care: We are a strict mobile/in-home concierge service. All care is provided at the client’s designated location within our defined service area.

  • Mandatory Onboarding: To ensure safety, clinical appropriateness, and logistic feasibility, all new patients must complete a mandatory 15-minute free video consultation prior to scheduling an initial in-home session.

2. Service Fees & Payment Policies

  • Payment Methods: Payments are accepted via Zelle or Venmo.

  • Payment Due Date: Fees are due immediately upon completion of each in-home treatment session.

  • Invoices: Formal electronic receipts/invoices will be sent to your provided email address after payment completion.

3. In-Home Environment & Safety Requirements

  • Patients must provide a safe, clean, quiet, and comfortable environment suitable for receiving acupuncture treatments.

  • Any pets must be secured in a separate room for the safety of both the practitioner and the patient during the home visit.

  • The practitioner reserves the right to decline or terminate a session if the environment poses a health or safety hazard.

4. Medical Disclaimer

The content on this website is for informational purposes only and does not constitute formal medical advice, diagnosis, or treatment. Receiving care from Heal at Home Acupuncture requires a formal practitioner-patient evaluation during consultation and treatment visits.

5. Contact Information

For questions regarding these Terms & Conditions, please contact us at +1 949-423-6068 or 

healathomeacupuncture@gmail.com

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